Auto Generated UID (For Official Use Only):
26-10-14071204277
O*NET Job Zone:
Job Zone 3
O*NET Job Code:
43-1011.00
Work Days Per Week:
Monday, Tuesday, Wednesday, Thursday, Friday
Work Hours Per Week:
35
Estimated Work Hours Per Day:
7
Hourly Work Schedule Per Day:
Monday-Friday (8:00am-4:00pm)
Saturday & Sunday - Day off
Are Hours Per Day Flexible?:
Yes, hours are flexible.
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
10/14/2026
Closing Date of Announcement:
10/21/2026
Anticipated Start Date of Employment:
11/16/2026
Anticipated Closing Date of Employment:
11/15/2027
Number of Job Openings:
1
Job Location:
Saipan
Job Location Address:
4940 As Gonno Road, Koblerville
FLSA Covered?:
Yes
DOD or VEVRAA Related?:
No
Overtime Available?:
Yes, overtime rate calculated at 1.5x per hour
Payroll Deductions:
Federal Income Tax, State Income Tax, Social Security (FICA), Medicare Tax, Other Payroll Withholdings
Job Qualification Requirements:
Education:
1. Have a high school or obtained a GED (General Educational Development certificate). Work experience: You must have at least 24 months (2 years) of hotel industry work experience in a supervisory role. A supervisory role generally means you have experience overseeing employees, assigning tasks, checking work, or helping manage daily hotel operations.
2. Required skills
The employer wants someone who can demonstrate these five skills:
*Social perceptiveness: Understand other people's feelings, reactions, and needs.
*Speaking: Communicate information clearly and effectively with guests and coworkers.
*Service orientation: Look for ways to help guests and provide good customer service.
*Active listening: Pay attention when others speak, understand their concerns, ask relevant questions, and avoid interrupting.
*Coordination: Work well with other employees and adjust your actions to fit the team's activities.
3. Flexible working schedule: Willing and able to work different shifts, including: Day shifts, Evening shifts, Night shifts, Weekends, Holidays
4. Work authorization and residency: Must be a U.S. worker residing in the CNMI (Commonwealth of the Northern Mariana Islands) and have eligible EAD or LPR worker status.
*EAD: Employment Authorization Document (work permit).
*LPR: Lawful Permanent Resident (green card holder).
5. Physical ability: Must be able to push, pull, lift, and carry up to 50 pounds of housekeeping or cleaning supplies without assistance.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
Daily Transportation: N/A
Overtime Available: Yes, overtime rate calculated at 1.5x per hour
On-the-Job Training: N/A — No on-the-job training
Employer-Provided Tools and Equipment: Yes
Benefits: Duty meal: A meal provided during your work shift. Paid vacation: Paid time off, subject to the employer's policy. Hotel & Food and Beverage and Entertainment discounts
Health insurance: Health coverage provided through the employer's benefit plan, subject to its terms.
Optional housing with availability: You may be able to obtain housing, but it is not guaranteed and depends on availability.
Job Posting Type:
New
Visa Type:
Not Applicable
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 10/15/2026
SUPPORTING MANAGEMENT OF FRONT OFFICE TEAM, MONITORING AND SUPPORTING PROGRESS TOWARD GUEST SERVICES AND FRONT OFFICE GOALS. ENSURING EXCEPTIONAL CUSTOMER SERVICE. MANAGING PROJECTS AND POLICIES. PERFORMING ADDITIONAL RESPONSIBILITIES; PROVIDING INFORMATION TO SUPERVISORS AND CO-WORKERS, ANALYZING INFORMATION AND EVALUATING RESULTS TO CHOOSE THE BEST SOLUTION AND SOLVE PROBLEMS. ASSIST MANAGEMENT IN HIRING, TRAINING, SCHEDULING, EVALUATING, COUNSELING, DISCIPLINING, AND MOTIVATING AND COACHING EMPLOYEES; SERVE AS A ROLE MODEL AND FIRST POINT OF CONTACT OF THE GUARANTEE OF FAIR TREATMENT/OPEN DOOR POLICY PROCESS. OPERATE TELEPHONE SWITCHBOARD STATION. PROCESS ALL CHECK-INS, OUTS AND PAYMENT TYPES INCLUDING RESOLVING ANY CHARGE. RUN DAILY REPORTS, IDENTIFY ANY SPECIAL REQUESTS, AND CHECK REPORTS FOR ACCURACY. REVIEW SHIFT LOGS/DAILY MEMO BOOKS AND DOCUMENT PERTINENT INFORMATION IN LOGBOOKS. COUNT BANK AT THE BEGINNING AND END OF SHIFT. BALANCE AND DROP RECEIPTS ACCORDING TO ACCOUNTING SPECIFICATIONS. SUPERVISES ACCESS TO SAFE DEPOSIT BOXES. HAVE KNOWLEDGE OF PRINCIPLES AND PROCESSES FOR PROVIDING GUEST AND PERSONAL SERVICES INCLUDING HANDLING LARGE GROUP. RESPOND TO GUEST REQUESTS FOR SPECIAL ARRANGEMENTS OR SERVICES BY MAKING ARRANGEMENTS OR IDENTIFYING APPROPRIATE PROVIDERS. INFORMING AND/OR UPDATES THE EXECUTIVES, THE PEERS AND THE SUBORDINATES ON RELEVANT INFORMATION IN A TIMELY MANNER, FUNCTIONING IN PLACE OF THE FRONT OFFICE MANAGER IN HIS/HER ABSENCE, COMMUNICATING CRITICAL INFORMATION FROM PRE- AND POST-CONVENTION MEETINGS TO THE FRONT OFFICE STAFF, PARTICIPATING IN DEPARTMENTAL MEETINGS AND CONTINUALLY COMMUNICATES A CLEAR AND CONSISTENT MESSAGE REGARDING THE FRONT OFFICE GOALS TO PRODUCE DESIRED RESULTS. RUNNING FRONT OFFICE SHIFTS WHENEVER NECESSARY
